From 20–23
February 2015, Senator Janis Johnson, Senate Co-Chair of the Canadian Section
of the Canada–United States Inter-Parliamentary Group (IPG), led a delegation
to the annual winter meeting of the National Governors Association (NGA) in
Washington, D.C. The other members of the delegation were Senator Daniel Lang
and Mr. John Carmichael, M.P. The delegation was accompanied by Ms. June
Dewetering, Senior Advisor to the Canadian Section.
THE EVENT
Founded more
than a century ago when President Theodore Roosevelt gathered state governors
in order to discuss the nation’s resources, the NGA is the collective voice of
U.S. governors from the 50 states, three territories and two commonwealths. It
is also a public policy organization that represents the governors on Capitol
Hill and before the U.S. Administration on federal issues that affect them, and
that develops and implements solutions to public policy challenges.
The NGA, which
meets in the winter and summer each year, is supervised by a chair, vice chair
and nine-person executive committee. Governors participate on five
issue-related standing committees – Economic Development and Commerce,
Education and Workforce, Health and Homeland Security, Homeland Security and
Public Safety, and Natural Resources – and, on occasion, on special ad hoc
bipartisan committees and task forces. At the 2015 winter meeting, each of the
five standing committees held a session.
The theme for
the NGA’s activities in 2015 – including the winter and summer meetings – is
“Delivering Results.” This initiative has been selected by NGA Chair Colorado
Governor John Hickenlooper.
DELEGATION OBJECTIVES FOR THE EVENT
Members of the
IPG’s Canadian Section have been attending the winter and summer meetings of
the NGA for several years. At this meeting, delegates spoke with a number of
governors, including Governors Bill Walker (Alaska), Asa Hutchison (Arkansas),
John Hickenlooper (Colorado), Dannel Malloy (Connecticut), Jack Dalrymple
(North Dakota) and Scott Walker (Wisconsin). Delegates also had the opportunity
to meet with the Premier of Newfound and Labrador, Paul Davis, and the
province’s Minister of Natural Resources, Derrick Dalley.
During the NGA meeting and at a reception for the governors that was
co-hosted by Canadian Ambassador to the United States Gary Doer and Mexican
Ambassador to the United States Eduardo Medina Mora at the Canadian Embassy,
delegates spoke to the governors about a range of issues, including the nature
and magnitude of the trade relationship between Canada and their states. At the
meeting’s opening session, Governor Hickenlooper recognized the presence of
representatives of the IPG’s Canadian Section at the meeting.
Their
interactions with governors and others enable Canadian members of the IPG to
achieve better the aims of finding points of convergence in respective national
policies, initiating dialogue on points of divergence, encouraging exchanges of
information and promoting better understanding on shared issues of concern.
Moreover, the NGA meetings provide the IPG’s Canadian Section with an important
means by which to provide input to, and gather information about, state-level
issues that affect Canada. It is anticipated that the Canadian Section’s
attendance at the NGA’s winter and summer meetings will continue.
ACTIVITIES DURING THE EVENT
The 2015 winter
meeting of the NGA included the following sessions:
·Delivering Results
·Where is the Economy Headed?
·Made in America: State Opportunities from the
Advanced Manufacturing Revolution
·Making the Grade: Federal Education Policy That
Works for States and Students
·States Leading on Cybersecurity
·On the Road to Transformation: Statewide Efforts
to Drive Better Value in Health Care
·Energy & Water: Federal and State
Collaboration to Address Challenges and Opportunities.
This report
summarizes some of the points that were made at selected sessions.
DELIVERING RESULTS
Danny Meyer, Union Square Hospitality Group
·You should try to be the best at what you do; if
you are successful, others will imitate what you do and become your competitors
for both customers and employees, but the culture and “experience” created for
customers will enable a particular organization to “stand out.”
·Taxpayers are to governors as investors are to
chief executive officers; governors are the chief executive officer of their
state.
·The “recipe” for success is pretty similar
across sectors, undertakings, etc.; the same principles of delivering a product
and doing so in a manner that makes the recipient “feel good” are applied in
different contexts.
·The equation for success has two “ingredients”:
51 parts hospitality, which is emotional, and 49 parts performance, which is
technical; being the best at what you do will “only get you 49% of the way
there.”
·Performance is “trainable.”
·When you do what people expect you to do, you
are “performing” and providing service; when you go above and beyond what is
expected, you are providing hospitality.
·Organizations should reward employee behaviours
that promote hospitality.
·Organizations should prioritize their
“stakeholders” and attempt to make their lives better.
·As employees affect the “customer experience,”
employees should be first and customers should be second; thirdly and fourthly,
it is important to take care of the community and your suppliers, as you need
them to want you to succeed, with investors perhaps being at the bottom of the
list.
·When you hire the right people, they use their
head and their heart in doing their job.
·Employers should consider six “emotional skills”
when hiring people with a high “hospitality quotient”:
Økindness and optimism;
Øa curiosity about learning;
Øan exceptional work ethic;
Øa high degree of empathy;
Øhigh integrity; and
Øself-awareness.
GOVERNMENTS COMPETING FOR CUSTOMERS
Eric
Schnurer, Public Works LLC
·Last year was historic for a number of reasons,
including the following:
Øthe collapses in Syria and Ukraine;
Øimmigration issues;
Øthe Ebola crisis; and
Øongoing climate change and its effects.
·Estonia is one of the most technologically
advanced countries in the world, and it has the world’s best cybersecurity and
authentication systems.
·Estonia has the world’s most electronic
government; Parliament and Cabinet meet virtually.
·States can become known for particular reasons;
for example, divorces are often sought in Nevada, and two thirds of the United
States’ Fortune 500 companies are located in Delaware.
·Consistent with their expectations of the
private sector, voter-consumers want more and/or better services at a lower
“tax price.”
·Governments compete with each other and with the
private sector.
·Some post offices are providing financial
services, including remittances, and the U.S. Postal Service has a line of “all
weather” clothing that competes with REI for customers.
·Hezbollah is all of the following:
Øa for-profit housing company;
Øa not-for-profit entity providing health and
social services;
Øa major political party; and
Øa terrorist organization.
WHERE IS THE ECONOMY HEADED?
Fox News
Channel’s Maria Bartiromo posed questions to the governors, who provided
responses.
Question: What is happening with
respect to economic growth, and what is working in your state in this regard?
Utah
Governor Herbert: The primary goal of governors
is ensuring a healthy economy. In achieving this goal, they focus on creating
an environment that is conducive to entrepreneurs, ensuring that the labour
force is well-educated, undertaking regulatory reform, reducing taxes, making
sure that government is efficient, improving international opportunities,
eliminating unnecessary barriers, etc.
Question: What are some of the major
challenges that states are facing at this time?
Connecticut
Governor Malloy: States face many challenges,
and they are often the result of actions and inaction in Washington, D.C., with
the federal government seemingly unable to respond to state needs in a timely,
funded manner. The Great Recession caused real, lasting and systemic damage to
the United States’ economy. Small businesses “drive” job creation, and the
education system should be matched to the needs of businesses.
Virginia Governor McAuliffe: The federal government is dysfunctional, and needs to “get its act
together.”
Alaska Governor Walker: Much of
Alaska’s land is federally owned, and development is increasingly difficult.
Delaware Governor Markell: In the United States, there are 3 million people looking for a job
and 1.2 million jobs available. Often, employers cannot find people with the
skills that they need, and educators at each level of education need to be “at
the table” with employers as curricula are planned. Hiring employees away from
each other is a “lousy” recruitment strategy; instead, existing employees
should be trained so that they have the skills that are needed.
Question: From an educational
perspective, is the United States “keeping up,” and who is responsible for
training?
Colorado Governor Hickenlooper: It
is important to ensure that people are acquiring skills that will enable them
to get a job. Apprenticeships and community college education are important.
Businesses and educational institutions need to be connected “in real time.”
There should be collaboration between the private and public sectors.
Arkansas Governor Hutchison: One in
10 U.S. high schools offers computer science courses, and this proportion is
much too low. In Arkansas, computer science or computer coding must be offered
in high schools.
Montana Governor Bullock: A
“pipeline” of trained and talented workers is needed.
Iowa Governor Branstad: Science,
technology, engineering and mathematics are “the way of the future.” As well, people
should be recruited following their military service.
Question: What is the current state
of collaboration between businesses and policy makers?
Oklahoma Governor Fallin: It is the
private sector, not the public sector, that creates jobs. The real challenge is
the skills gap, and educational curricula need to be aligned with
private-sector needs so that people can have a career path, rather than just a
job.
Question: Why is it that some
Americans are not experiencing the economic recovery?
Pennsylvania Governor Wolf: States
should “set the table” for private-sector growth and robust economic growth.
Regulations should be used in situations of market failure. While some things
can be done by the private sector, other things must be done by the public sector;
governments work best “at the margins.” As well, states need a robust education
system that is accountable.
Question: Can
business principles be applied to the public sector?
Arizona Governor Ducey: The same
principles that make small businesses “work” can be applied to government. Both
the private and the public sectors should focus on service, communication,
accountability, budgetary balance, leadership, vision and mission.
Question: What is the biggest
economic issue facing your state?
Hawaii Governor Ige: Hawaii is
focused on connecting graduates with job opportunities.
Arizona Governor Ducey: Arizona is
focused on job creation, economic growth and kindergarten-to-grade 12
education.
Oklahoma Governor Fallin: Oklahoma
is focused on job creation, economic growth, educational attainment and tying
the state’s budget to specific, measurable goals.
Wyoming Governor Mead: Wyoming is
focused on infrastructure, energy and its costs, and a long-term energy policy
and strategy.
Nevada Governor Sandoval: Nevada is
focused on investments in kindergarten-to-grade 12 education and educational
institutions in order to ensure that the state has a trained workforce.
Missouri Governor Nixon: Missouri is
focused on transforming the state’s economy into a global economy, and ensuring
that students and workers have the skills that will be needed for the jobs of
the future. As well, the state is attempting to ensure continued fiscal
discipline.
Tennessee Governor Haslam: Tennessee
is focused on addressing the skills gap.
Virginia Governor McAuliffe:
Virginia is focused on workforce development and incentives to bring offshore
American funds back to the United States.
Massachusetts Governor Baker:
Massachusetts is focused on snow. The record snowfall in the state has affected
the retail and hospitality sectors, has put a strain on public resources
because no one had budgeted for nine feet of snow, and has damaged property.
Pennsylvania Governor Wolf:
Pennsylvania is focused on infrastructure and education.
Utah Governor Herbert: Utah is
focused on continued economic growth and on ensuring the existence of a skilled
workforce to support that growth.
Colorado Governor John Hickenlooper:
Colorado is focused on entrepreneurship.
Delaware Governor Markell: Delaware
is focused on workforce and skills development, as well as on the technology
that creates new jobs with demands for different skills.
Connecticut Governor Malloy: Connecticut is focused on climate change, transportation
infrastructure and income disparities.
Kentucky Governor Beshear: Kentucky
is focused on a productive workforce, which means ensuring that the workforce
is trained, healthy and drug-free.
Arkansas Governor Hutchison: Arkansas is focused on ensuring that the global marketplace is
accessible to businesses and that the state has the flexibility it needs from
the federal government to address problems in a way that is appropriate for it.
North Dakota Governor Dalrymple:
North Dakota is focused on ensuring that infrastructure, law enforcement and
social services keep up with the state’s relatively high economic growth rate.
Montana Governor Bullock: Montana is
focused on maintaining fiscal discipline and continuing to build a
“business-friendly” environment.
Alaska Governor Walker: Alaska is
focused on its natural resources, which the state cannot access because they
are largely on federally owned land.
MADE IN AMERICA: STATE OPPORTUNITIES FROM THE ADVANCED MANUFACTURING
REVOLUTION
Millie
Marshall, Toyota Motor Manufacturing West Virginia, Inc.
·Manufacturing needs to be “marketed” as a clean,
safe, highly skilled, well-compensated career option; it needs to be
“positioned” as a premium job choice with good wages and benefits, as well as
opportunities for growth.
·It takes elected officials, academia, community organizations
and businesses to “raise” a skilled worker.
·American manufacturers need more skilled
workers, especially skilled technicians.
·Veterans have very good job skills.
·Organizations should “be the best at getting
better,” or engage in continuous improvement.
·When good ideas are shared, great things can
happen.
Mark Hatch, TechShop
·Access to the tools required by start-up
organizations should be democratized.
·Giving the “creative class” access to the “tools
of the Industrial Revolution” could change the world.
·It is important for businesses to “develop a
community” and help each other achieve goals.
·Students want a “practical” education that will
help them to get a job.
·Three-dimensional manufacturing is “the way of
the future.”
STATES LEADING ON CYBERSECURITY
Secretary
Jeb Johnson, U.S. Department of Homeland Security
·Cybersecurity must be a responsibility that is
shared by the federal and state governments, and the private sector.
·The joint efforts of various levels of
government and the private sector are required to address cyber challenges and
threats.
Lieutenant General Edward Cardon, U.S. Army Cyber Command
·Cyber attacks and vulnerabilities are rising,
and they are becoming more complex.
·Partnerships across federal departments and
within states are important for addressing cyber issues; best practices should
be shared.
·The cyber security problem is expected to
continue to grow.
Jandria Alexander, Virginia Cyber Security Commission
·The security of cyber networks will ensure
ongoing service, including in relation to infrastructure and financial
services.
·Key services must be available when they are
needed; consequently, the priority focus should be the systems that provide
critical services.
·The most sensitive data need to be protected.
STATES, THE ECONOMY AND PENSIONS
Dan White, Moody
Analytics
·In the United States, the jobs gained since the
end of the Great Recession are not as good as the jobs that were lost during
the Great Recession.
·The Great Recession has been followed by a
not-so-great recovery.
·Statutory, or entitlement, spending cannot be
avoided.
·Over the 2000 to 2009 period, state tax revenues
were three times more volatile than the base on which the taxes were levied.
·The reliance by states on personal income taxes,
which is a volatile income source, has almost quadrupled since 1950.
·The parts of the U.S. economy that are growing
the fastest may be growing tax-free.
·There are two steps to “getting through” the
unfunded pension problem:
ØReform
the pension system.
ØPay off unfunded pension liabilities.
·Every dollar that is spent to pay down an
unfunded pension liability is a dollar that is not spent on education, for
example.
·The single largest risk to the outlook for state
and local governments is Medicaid, and the Affordable Care Act is not a
long-term solution to Medicaid.
ENERGY & WATER: FEDERAL AND STATE COLLABORATION
TO ADDRESS CHALLENGES AND OPPORTUNITIES
Gina McCarthy, U.S. Environmental Protection Agency
·The state and federal governments are facing
difficult challenges.
·The climate is changing, and action must be
taken.
·As the states will be better than the federal
government at designing a clean power plan that works for them, they need
flexibility in meeting federal requirements.
·The United States needs a reliable, cost-effective
energy supply system.
·The U.S. Environmental Protection Agency
understands the importance of the oil and gas sector to the United States.
·Regarding energy, President Obama is committed
to an “all of the above” solution.
·The United States’ water infrastructure is
aging.
Respectfully submitted,
Hon. Janis G. Johnson,
Senator, Co-Chair
Canada–United States
Inter-Parliamentary Group
Gord Brown, M.P.
Co-Chair Canada–United States
Inter-Parliamentary Group