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Bill C-54

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1st Session, 36th Parliament,
46-47 Elizabeth II, 1997-98

The House of Commons of Canada

BILL C-54

An Act to support and promote electronic commerce by protecting personal information that is collected, used or disclosed in certain circumstances, by providing for the use of electronic means to communicate or record information or transactions and by amending the Canada Evidence Act, the Statutory Instruments Act and the Statute Revision Act

      Her Majesty, by and with the advice and consent of the Senate and House of Commons of Canada, enacts as follows:

SHORT TITLE

Short title

1. This Act may be cited as the Personal Information Protection and Electronic Documents Act.

PART 1

PROTECTION OF PERSONAL INFORMATION IN THE PRIVATE SECTOR

Interpretation

Definitions

2. (1) The definitions in this subsection apply in this Part.

``alter-
native format''
« support de substitu-
tion
»

``alternative format'', with respect to personal information, means a format that allows a person with a sensory disability to read or listen to the personal information.

``Commission er''
« commis-
saire
»

``Commissioner'' means the Privacy Commissioner appointed under section 53 of the Privacy Act.

``Court''
« Cour »

``Court'' means the Federal Court-Trial Division.

``federal work, undertaking or business''
« entreprises fédérales »

``federal work, undertaking or business'' means any work, undertaking or business that is within the legislative authority of Parliament. It includes

      (a) a work, undertaking or business that is operated or carried on for or in connection with navigation and shipping, whether inland or maritime, including the operation of ships and transportation by ship anywhere in Canada;

      (b) a railway, canal, telegraph or other work or undertaking that connects a province with another province, or that extends beyond the limits of a province;

      (c) a line of ships that connects a province with another province, or that extends beyond the limits of a province;

      (d) a ferry between a province and another province or between a province and a country other than Canada;

      (e) aerodromes, aircraft or a line of air transportation;

      (f) a radio broadcasting station;

      (g) a bank;

      (h) a work that, although wholly situated within a province, is before or after its execution declared by Parliament to be for the general advantage of Canada or for the advantage of two or more provinces;

      (i) a work, undertaking or business outside the exclusive legislative authority of the legislatures of the provinces; and

      (j) a work, undertaking or business to which federal laws, within the meaning of section 2 of the Oceans Act, apply under section 20 of that Act and any regulations made under paragraph 26(1)(k) of that Act.

``organiza-
tion''
« organisa-
tion
»

``organization'' includes an association, a partnership, a person and a trade union.

``personal information''
« renseigne-
ment
personnel »

``personal information'' means information about an identifiable individual that is recorded in any form.

``record''
« document »

``record'' includes any correspondence, memorandum, book, plan, map, drawing, diagram, pictorial or graphic work, photograph, film, microform, sound recording, videotape, machine-readable record and any other documentary material, regardless of physical form or characteristics, and any copy of any of those things.

``use''
« utilisa-
tion
»

``use'', in respect of personal information, includes the transfer of personal information within an organization.

Notes in Schedule 1

(2) In this Part, a reference to clause 4.3 or 4.9 of Schedule 1 does not include a reference to the note that accompanies that clause.

Purpose

Purpose

3. The purpose of this Part is to provide Canadians with a right of privacy with respect to their personal information that is collected, used or disclosed by an organization in an era in which technology increasingly facilitates the collection and free flow of information.

Application

Application

4. (1) This Part applies to every organization in respect of personal information that

    (a) the organization collects, uses or discloses in the course of commercial activities;

    (b) the organization collects, uses or discloses interprovincially or internationally; or

    (c) is about an employee of the organization and that the organization collects, uses or discloses in connection with the operation of a federal work, undertaking or business.

Limit

(2) This Part does not apply to

    (a) any government institution to which the Privacy Act applies;

    (b) any individual in respect of personal information that the individual collects, uses or discloses for personal or domestic purposes and does not collect, use or disclose for any other purpose; or

    (c) any organization in respect of personal information that the organization collects, uses or discloses for journalistic, artistic or literary purposes and does not collect, use or disclose for any other purpose.

DIVISION 1

PROTECTION OF PERSONAL INFORMATION

Compliance with obligations

5. (1) Subject to sections 6 to 9, every organization shall comply with the obligations set out in Schedule 1.

Meaning of ``should''

(2) The word ``should'', when used in Schedule 1, indicates a recommendation and does not impose an obligation.

Effect of designation of individual

6. The designation of an individual under clause 4.1 of Schedule 1 does not relieve the organization of the obligation to comply with the obligations set out in that Schedule.

Collection without knowledge or consent

7. (1) For the purpose of clause 4.3 of Schedule 1, and despite the note that accompanies that clause, an organization may collect personal information without the knowledge or consent of the individual only if

    (a) the collection is clearly in the interests of the individual and consent cannot be obtained in a timely way;

    (b) it is reasonable to expect that the collection from the individual would compromise the accuracy of the information or defeat the purpose or prejudice the use for which the information is collected; or

    (c) the collection is solely for journalistic, artistic or literary purposes.

Use without knowledge or consent

(2) For the purpose of clause 4.3 of Schedule 1, and despite the note that accompanies that clause, an organization may, without the knowledge or consent of the individual, use personal information only if

    (a) in the course of its activities, the organization becomes aware of information that it has reasonable grounds to believe could be useful in the investigation of an offence under the laws of Canada or a province that has been or is about to be committed, and the information is used for the purpose of investigating that offence;

    (b) it is used for the purpose of acting in respect of an emergency that threatens the life, health or security of an individual;

    (c) it is used for statistical, or scholarly study or research, purposes, the information is used in a manner that will ensure its confidentiality, it is impracticable to obtain consent and the organization informs the Commissioner of the use before the information is used; or

    (d) it was collected under paragraph (1)(a) or (b).

Disclosure without knowledge or consent

(3) For the purpose of clause 4.3 of Schedule 1, and despite the note that accompanies that clause, an organization may disclose personal information without the knowledge or consent of the individual only if the disclosure is

    (a) made to, in the Province of Quebec, an advocate or notary or, in any other province, a barrister or solicitor who is representing the organization;

    (b) for the purpose of collecting a debt owed by the individual to the organization;

    (c) required to comply with a subpoena or warrant issued or an order made by a court, person or body with jurisdiction to compel the production of information, or to comply with rules of court relating to the production of records;

    (d) made on the initiative of the organization to an investigative body and the information relates to an offence under the laws of Canada or a province that has been or is about to be committed;

    (e) made to a person who needs the information because of an emergency that threatens the life, health or security of an individual and, if the individual whom the information is about is alive, the organization informs that individual in writing without delay of the disclosure;

    (f) for statistical, or scholarly study or research, purposes, it is impracticable to obtain consent and the organization informs the Commissioner of the disclosure before the information is disclosed;

    (g) made to an institution whose functions include the conservation of records of historic or archival importance and that is designated by order of the Governor in Council, and the disclosure is made for the purpose of such conservation;

    (h) made after the earlier of

      (i) one hundred and ten years after the record containing the information was created, and

      (ii) twenty years after the death of the individual whom the information is about; or

    (i) required by law.

Use without consent

(4) Despite clause 4.5 of Schedule 1, an organization may use personal information for purposes other than those for which it was collected in any of the circumstances set out in subsection (2).

Disclosure without consent

(5) Despite clause 4.5 of Schedule 1, an organization may disclose personal information for purposes other than those for which it was collected in any of the circumstances set out in paragraphs (3)(a) to (h).

Written request

8. (1) A request under clause 4.9 of Schedule 1 must be made in writing.

Assistance

(2) An organization shall assist any individual who informs the organization that they need assistance in preparing a request to the organization.

Time limit

(3) An organization shall respond to a request with due diligence and in any case not later than thirty days after receipt of the request.

Extension of time limit

(4) An organization may extend the time limit

    (a) for a maximum of thirty days if

      (i) meeting the time limit would unreasonably interfere with the activities of the organization, or

      (ii) the time required to undertake any consultations necessary to respond to the request would make the time limit impracticable to meet; or

    (b) for the period that is necessary in order to be able to convert the personal information into an alternative format.

In either case, the organization shall, no later than thirty days after the date of the request, send a notice of extension to the individual, advising them of the new time limit, the reasons for extending the time limit and of their right to make a complaint to the Commissioner in respect of the extension.

Deemed refusal

(5) If the organization fails to respond within the time limit, the organization is deemed to have refused the request.

Costs for responding

(6) An organization may respond to an individual's request at a cost to the individual only if

    (a) the organization has informed the individual of the approximate cost; and

    (b) the individual has advised the organization that the request is not being withdrawn.

Reasons

(7) An organization that responds within the time limit and refuses a request shall inform the individual in writing of the refusal, setting out the reasons and any recourse that they may have under this Part.

Retention of information

(8) Despite clause 4.5 of Schedule 1, an organization that has personal information that is the subject of a request shall retain the information for as long as is necessary to allow the individual to exhaust any recourse under this Part that they may have.

When access prohibited

9. (1) Despite clause 4.9 of Schedule 1, an organization shall not give an individual access to personal information if doing so would likely reveal personal information about a third party. However, if the information about the third party is severable from the record containing the information about the individual, the organization shall sever the information about the third party before giving the individual access.

Limit

(2) Subsection (1) does not apply if the third party consents to the access or the individual needs the information because an individual's life, health or security is threatened.

When access may be refused

(3) Despite the note that accompanies clause 4.9 of Schedule 1, an organization is not required to give access to personal information only if

    (a) the information is protected by solicitor-client privilege;

    (b) to do so would reveal confidential commercial information;

    (c) to do so could reasonably be expected to threaten the life or security of another individual;

    (d) to do so would involve prohibitive costs; or

    (e) the information was generated in the course of a formal dispute resolution process.

However, in the circumstances described in paragraph (b) or (c), if giving access to the information would reveal confidential commercial information or could reasonably be expected to threaten the life or security of another individual, as the case may be, and that information is severable from the record containing any other information for which access is requested, the organization shall give the individual access after severing.